Privacy Policy

WEBSITE PRIVACY POLICY

Privacy Policy

This Privacy Policy governs the manner in which Blackbird Bend Casino collects, uses, maintains, and discloses information collected from users (each a “User” and hereinafter referred to as “User” or “you”) of the www.blackbirdbend.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Blackbird Bend Casino (hereinafter referred to as “us” or “we”).

Contacting Us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: marketing@blackbirdbend.com.

Personal Identification Information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, visiting the Site, registering on the Site, placing an order on the Site, completing a form on the Site, responding to a survey, and in connection with other activities, services, features, or resources we make available on the Site.  Users may be asked for, when appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information:

We may collect non-personal identification information about Users whenever they interact with the Site. Non-personal identification information may include the browser name, the type of computer being utilized, and technical information about User’s means of connection to the Site, such as the operating system and Internet service provider utilized and other similar information.

Web Browser Cookies:

The Site may use “cookies” to enhance User experience. User’s web browser places cookies on the hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so note that some parts of the Site may not function properly.

How We Use Collected Information:

Blackbird Bend Casino collects and uses User’s personal information for the following purposes:

To improve customer service – User information helps us to more effectively respond to customer service requests and support needs.

To personalize User experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve the Site – We continually strive to improve our website offerings based on the information and feedback we receive from you.

To process transactions – We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails – The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via the Site.

How We Protect Your Information:

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of User personal information, username, password, transaction information, and data stored on the Site.  Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

Changes to This Privacy Policy:

Blackbird Bend Casino has the discretion to update this privacy policy at any time.  We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance Of These Terms:

By using the Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use the Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us:

If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, please contact us at:

Blackbird Bend Casino

17214 210th Street

Onawa, IA  51040

Phone:  (712) 423-9646

Email:  marketing@blackbirdbend.com

 

APP PRIVACY POLICY

MOBILE APP PRIVACY POLICIES TERMS OF USE

 

The Blackbird Bend Casino mobile app is provided as a public service and are owned and operated by the Blackbird Bend Corporation.

If you use the Blackbird Bend Casino app, you agree to these terms and policies.

All content on our app is the property of Blackbird Bend Corporation.

The Blackbird Bend Casino mobile app is for personal use only. You may not modify, copy, distribute, display, reproduce, publish, license, create derivative works from, sell, or transfer information, products, or services obtained from blackbirdbend.com unless the law otherwise provides or Blackbird Bend Corporation gives you prior written permission.

Use of content, images, designs, or logos from our mobile app on another website or on a networked computer environment is prohibited, except as permitted under the Linking Policy, or if Blackbird Bend Corporation gives you prior written permission.

You may not use the Blackbird Bend mobile app or any of its content for any purpose that is unlawful or to solicit the performance of any illegal activity or other activity that infringes upon the rights of Blackbird Bend Corporation or others.

Blackbird Bend Corporation does not promise that the Blackbird Bend mobile app or any content, service, or feature of the app will be error-free or uninterrupted.  Information is provided on an “as is” and “as available” basis.

We may amend these terms and policies from time to time. All amendments are effective immediately.

 

PRIVACY POLICY

When you access the Blackbird Bend Casino mobile app, we may gather information in the following ways:

 

INFORMATION COLLECTED AUTOMATICALLY

When you view pages on the app, some of your information is automatically collected. This may include information about how you linked to the app, when you accessed our app, things you clicked on, your IP address, your location, the type of browser and operating system you used, and the pages you requested and visited. This information is aggregated and used to improve the mobile app.

 

INFORMATION VOLUNTARILY SUBMITTED

Blackbird Bend Corporation (or our third-party vendors) may collect additional information if you voluntarily provide it (e.g., in connection with an online transaction). The type of information varies by transaction and may include: your name, address, phone number, email address, players club number, credit card number, billing address and the expiration date of the credit card.

 

EMAILS FROM US

If you provide us with your email address, we may use it to email you.  You may unsubscribe to these services by following the instructions contained in the email.

 

COOKIES

The Blackbird Bend mobile app uses “cookies” to customize your browsing experience.  A cookie is a small text file that is saved on your computer when you visit a website.  Session cookies allow you to move through many pages of a website quickly and easily without having to authenticate or reprocess each new area you visit.  Session cookies are destroyed after successful completion of a transaction, after a few minutes of inactivity, or when the browser is closed.

 

Persistent cookies help websites remember your information and settings when you visit them in the future. They continue to exist after a few minutes of inactivity, after the browser is closed, or after a user completes a single session. Persistent cookies generated by Blackbird Bend Casino expire within five years.

 

We use cookies in the following ways:

 

  • To help you to conduct online transactions.

 

  • To perform statistical analyses on website usage to understand how people are using the website and how we can improve it.

 

If you choose to do so, you can configure your browser to notify you when a new cookie is received. You can also view and delete existing cookies, prevent your browser from accepting new cookies, and disable cookies altogether. If you disable cookies, you can still use the Blackbird Bend App, but your ability to use some areas or functions of the website may be limited.

 

SHARING INFORMATION

We will only share personal information about you with others if:

 

  • We have your consent to share the information, or

 

  • We need to share your information to provide the product or service you have requested, or

 

  • We are authorized to do so by law (e.g., to respond to subpoenas, court orders, legal process, or to requests pursuant to a statute requiring or permitting disclosure).

 

We limit access to personally identifiable information gathered through the Blackbird Bend mobile app to employees and agents who need access to perform a specific job.  Security measures have been integrated into the design, implementation, and day-to-day operations of this app as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

 

Our website uses Secure Sockets Layer (SSL) technology to encrypt and protect your personal information during Internet transmissions.

OUTSIDE LINKS

We provide links to other organizations through the Blackbird Bend Casino app.   In providing these links, we do not endorse the content, products, services, or viewpoints of these external websites. Once you leave our mobile app and link to an external website, the terms and policies outlined herein by Blackbird Bend Corporation no longer apply.

 

CHILDREN’S ONLINE PRIVACY PROTECTION ACT

Pursuant to applicable law, individuals under the age of 21 are not eligible to gamble at Blackbird Bend Casino.  Use of our website and-or app is intended for adults 21 years of age or older. Individuals under the age of 21 should not use our website or app.

 

SECURITY POLICY

Blackbird Bend Corporation, as developer and manager of the Blackbird Bend Casino mobile app, has taken several steps to safeguard the integrity of its data and prevent unauthorized access to information that is maintained in casino computer systems. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, ensure the integrity of information that is transmitted, and to provide reasonable protection of private information that is in our possession.

 

For security purposes and to make sure this service remains available to all users, Blackbird Bend Corporation uses special software programs for monitoring and auditing network traffic to identify unauthorized attempts to upload or change information, or otherwise to cause damage to a computer system.  Blackbird Bend Corporation also uses industry-standard software tools to control access to specific applications and services and to protect data that is transmitted electronically between users and the casino. These programs help us identify someone attempting to tamper with this Web site.

 

WARNING — If security monitoring reveals possible evidence of criminal activity, information pertaining to such activity may be provided to law enforcement officials.

 

Unauthorized attempts to upload information and/or change information on the Blackbird Bend Corporation mobile app are strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001 and 1030.

 

The information contained in this policy statement should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the Blackbird Bend Casino mobile app.

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