Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which Blackbird Bend Casino collects, uses, maintains, and discloses information collected from users (each a “User” and hereinafter referred to as “User” or “you”) of the www.blackbirdbend.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Blackbird Bend Casino (hereinafter referred to as “us” or “we”).

Contacting Us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: marketing@blackbirdbend.com.

Personal Identification Information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, visiting the Site, registering on the Site, placing an order on the Site, completing a form on the Site, responding to a survey, and in connection with other activities, services, features, or resources we make available on the Site.  Users may be asked for, when appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information:

We may collect non-personal identification information about Users whenever they interact with the Site. Non-personal identification information may include the browser name, the type of computer being utilized, and technical information about User’s means of connection to the Site, such as the operating system and Internet service provider utilized and other similar information.

Web Browser Cookies:

The Site may use “cookies” to enhance User experience. User’s web browser places cookies on the hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so note that some parts of the Site may not function properly.

How We Use Collected Information:

Blackbird Bend Casino collects and uses User’s personal information for the following purposes:

To improve customer service – User information helps us to more effectively respond to customer service requests and support needs.

To personalize User experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve the Site – We continually strive to improve our website offerings based on the information and feedback we receive from you.

To process transactions – We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails – The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via the Site.

How We Protect Your Information:

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of User personal information, username, password, transaction information, and data stored on the Site.  Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

Changes to This Privacy Policy:

Blackbird Bend Casino has the discretion to update this privacy policy at any time.  We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance Of These Terms:

By using the Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use the Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us:

If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, please contact us at:

Blackbird Bend Casino

17214 210th Street

Onawa, IA  51040

Phone:  (712) 423-9646

Email:  marketing@blackbirdbend.com